This Privacy Policy explains how Shin Bio Pty Ltd (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website and place an order.
When you place an order or contact us, we may collect your name, email address, delivery address, phone number, and order details. We do not store your full payment card details — payments are processed securely by our third-party payment provider.
We use your information to process and deliver your orders, respond to your enquiries, provide customer support, and — where you have opted in — send you updates. We do not sell your personal information.
We share information only as needed to fulfil your order — for example, with our payment provider and delivery carriers — or where required by law.
Our website uses cookies to keep your cart working, remember your preferences, and understand how the site is used. You can control cookies through your browser settings.
You can request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us via our contact page.
If you have any questions about this policy, please get in touch via our contact page.